Privacy Policy

1. Who this policy covers

This policy describes information handled by Ziaullah Crest LLC when you visit this website, contact us, or provide information for a project. It also explains the current inquiry form and how external payment services may be used. Third-party websites and providers maintain their own privacy policies.

2. Information you provide

You may provide your name, email address, phone number, billing or delivery address, service interests, project requirements, budget, and timing. Project materials may include manuscripts, business information, artwork, and other files you choose to share. Transaction records may include invoice details, payment status, and refund correspondence.

The current inquiry form prepares an email locally on your device. It does not submit entries to a website database. If you send the email, the information is delivered through your selected email provider to our business email address. Please do not include passwords, complete card details, or other unnecessary sensitive information in an inquiry.

3. How information is used

Information is used to respond to inquiries, understand project requirements, prepare proposals, communicate about services, coordinate delivery, administer invoices, address concerns, and maintain business records. Feedback may help us improve our services. Promotional communications, where offered, are managed separately from essential project communications and can be declined.

4. Payments and payment providers

This website does not contain a card-entry form or directly process payments. If we provide a payment link or invoice through Stripe, Square, or another provider, the actual provider will be identified on the payment page or invoice. That provider handles payment details under its own policies.

We may receive transaction information such as the payment amount, status, transaction reference, billing contact information, or masked payment details. Do not send full card numbers, security codes, or bank credentials to our staff by email or message. Use only the payment method specified in the official invoice.

Where the respective provider is used, see the Stripe Privacy Policy or Square customer privacy policy. Naming these providers does not mean both are active on this website.

5. Service providers and disclosures

Relevant information may be shared with service providers involved in email, hosting, project production, delivery, or payment processing where needed for the service. Project work may involve production support in different locations, with confidentiality obligations appropriate to the engagement.

We do not sell your contact information. Information may also be disclosed where necessary to comply with applicable law, respond to a lawful request, protect rights or safety, or address fraud or a payment dispute.

6. Website technology and external links

The current website has no analytics script, advertising tracker, customer account system, or newsletter database. Hosting services may process technical request information, such as an IP address, to deliver the website. Typography is requested from Google Fonts; the font service receives the information associated with that network request.

Links to other websites are provided for convenience. Their information handling practices are independent of ours. If tracking, embedded tools, or other data-collection features are introduced, this policy should be updated to describe them.

7. Retention and confidentiality

Inquiry, project, and transaction records may be retained for the time needed to manage the engagement, provide support, resolve concerns, and meet applicable recordkeeping obligations. We limit information handling to relevant business purposes. No website, email system, or transmission method can guarantee absolute security.

8. Your choices and requests

You can request access to, correction of, or deletion of information you have provided by contacting us. Requests are assessed in light of applicable law, identity verification, ongoing project needs, and any recordkeeping obligations. You can also ask us to stop sending optional marketing communications. This does not prevent necessary communications about an active service or transaction.

9. Text messaging

This website does not enroll visitors in an SMS program. Providing a phone number alone is not treated as consent to promotional texts. If an SMS service is offered separately, the opt-in terms will describe its purpose. Message frequency may vary and message and data rates may apply.

For an opted-in program, you may reply STOP to opt out or HELP for assistance. Mobile information and SMS opt-in consent are not shared with third parties or affiliates for their own marketing or promotional purposes.

10. Policy updates

Changes will be reflected on this page with a revised update date. Please review this policy when providing information or starting a new project. Contact us using the details below if you have a privacy question.